CHRONOS
ESEN

Legal

Privacy Policy

Last updated: 29 July 2026

This policy describes how Chronos handles your personal data. It should be read together with our Cookie Policy and our Terms of Service.

1. Introduction

This Privacy Policy explains how Chronos (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit our website, contact us or use our services. It also describes your rights and how to exercise them. By using our website or services, you accept the practices described in this policy.

2. Information we collect

We collect information you give us directly, information we gather automatically when you use our website, and information we receive from third parties. This may include:

  • Contact details you provide, such as your name, email, company and any message you send us through our forms or when you request a demo.
  • Usage and device data collected automatically, such as your IP address, browser type, pages visited, referring pages and timestamps.
  • Cookies and similar technologies, as described in our Cookie Policy.

3. How we use your information

We use the personal data we collect to:

  • Provide, operate and maintain our website and services.
  • Respond to your enquiries and give you support.
  • Send you the information you have requested, such as demos or updates.
  • Analyse and improve our website, products and marketing.
  • Keep our systems secure and prevent fraud or abuse.
  • Meet our legal obligations.

5. How we share your information

We do not sell your personal data. We may share it with service providers that process data on our behalf (such as hosting, analytics and communications providers), with professional advisers, and where necessary to comply with the law, enforce our terms or protect our rights. These providers are bound by contract to keep your data secure and use it only as we instruct.

6. Cookies and tracking

We use cookies and similar technologies to make the site work, analyse traffic and, where you consent, support our marketing. For full details of the cookies we use and how to manage your preferences, see our Cookie Policy.

7. Data retention

We keep your personal data only for as long as we need it to fulfil the purposes for which it was collected, including any legal, accounting or reporting obligations. Once it is no longer needed, we securely delete or anonymise it.

8. Data security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. That said, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. International transfers

Your personal data may be processed in countries other than the one where you live. When we transfer data internationally, we take steps to ensure it receives an adequate level of protection, including appropriate safeguards such as standard contractual clauses.

10. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw your consent at any time. You also have the right to lodge a complaint with your data protection authority. To exercise any of these rights, contact us using the details below.

11. Children’s privacy

Our website and services are not aimed at children, and we do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us so we can delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the “Last updated” date at the top of this page and, where needed, notify you or ask for your consent.

13. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, email us at privacy@chronos.com.